Your information
Privacy Policy
How The Valeter Co uses the information you provide when contacting us or requesting a car valeting appointment.
Who handles your information?
The Valeter Co, 780a Springfield Road, Belfast BT12 7JD, is the business responsible for customer enquiries and bookings made through this website. For privacy questions, requests or concerns, email thevaleter.co@gmail.com.
Information you provide
When you contact us or send a booking request, we may receive your name, phone number or email address, selected service, vehicle size, preferred appointment date and information you include in your message. If you use the website assistant, the text you send may be processed so the assistant can respond. Please avoid entering payment details or other sensitive personal information in messages.
Why information is used
We use enquiries and booking details to respond to you, discuss the services you requested, arrange appointments and provide customer support. This processing is generally necessary to take steps at your request before a service contract, or to perform an agreed booking. Limited administrative records may also be needed for legitimate business interests in responding to queries and resolving service issues, or to meet legal record-keeping obligations. We do not treat a booking enquiry as consent to receive marketing emails.
Service providers and retention
Website hosting, booking delivery and communication services may process information on the business's behalf so these functions work. Information is kept only for as long as reasonably necessary to handle your enquiry, manage the booking, deal with service issues and meet applicable record-keeping requirements. To ask about a particular record or how long it is kept, contact us using the email above.
Website technology and external links
Essential site technology may be used to support navigation, secure forms and sign-in features. External websites, including Google Maps and third-party booking links, have their own privacy practices. Where third-party content is embedded, it may process device or usage information. See the relevant provider's notice before using those services.
Your data rights
Depending on the circumstances, you can ask to access, correct or delete personal information, object to some uses, or request that processing be restricted. You can contact The Valeter Co at thevaleter.co@gmail.com. If you have concerns about how your data is handled, you may also complain to the UK Information Commissioner's Office at ico.org.uk.
Last updated: 31 October 2026.
Ready to give your car the care it needs?
Talk to the Belfast team about which valeting or detailing service is right for you.